FREQUENTLY ASKED QUESTIONS

How long do insurance reimbursements take?

  • In most cases it takes 30 days from the date the insurance company receives the claim to when your agency will receive reimbursement.

What can I do with old claims that are outside of timely filing?

  • In some cases a timely filing extension may be granted.

Do you have a set up cost?

  • Not at all!

Do you handle all of my billing?

  • Yes! Martin Billing Solutions will handle all insurance and probation/parole billing.

I just opened my agency and I don't know what to do next, can you help?

  • Absolutely! We can help with choosing the best EHR for you, what treatments are reimbursed by medicaid and getting you contracted with all insurance agencies that are most used in your area.

How often is billing done?

  • Weekly! We will submit all billable claims, submit any corrections and post payments weekly!

Do verification of benefits, payment posting and appeals cost extra?

  • No.
PO Box 150162
Lakewood, CO 80215
Monday - Friday: 9AM - 5PM
Saturday & Sunday: CLOSED